Genesys data dictionary

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August undefined, 2024

WebJan 10, 2024 · The examination includes descriptions of each table and each of the table's fields. Field descriptions include a summarization of the most common database properties, such as data type and key information. Some of the abbreviations used to characterize fields throughout this document are: P, for primary key M, for mandatory field F, for … WebFor More Information. Nothing links to this glossary term - yet! Suggestions. To comment on a term, or suggest a new term, send a quick email to the Glossary Team

Contact Center Definitions – Call Center Glossary Genesys

WebThe report returns an excessive amount of data. Match the tool with the best use case: 1 Agents View 2 Queues View 3 Performance Dashboard 4 Interactions View A. Create widgets to view current, critical data about your contact center's operations. B. View real-time and historical queue metrics. WebWhat is a data table? A data table contains values that can be read by a Designer application. It has rows and columns and looks similar to a spreadsheet (in fact, you can … tate orphanage

Reports overview - Genesys Cloud Resource Center

WebPureConnect Data Dictionary. 2024 R1. The PureConnect Data Dictionary provides a concise and detailed description of the database tables CIC uses to store and generate reports on historical data. This includes … WebGENESYS is listed in the World's largest and most authoritative dictionary database of abbreviations and acronyms. GENESYS - What does GENESYS stand for? ... WebThe Genesys Business Optimization – Analytics solution represents the tools and technologies that provide real-time and historical data used to generate reports, and … tateossian robert

Data Dictionary by API - Genesys Cloud Developer Forum

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WebGenesys SMS Aggregation Service; Outbound Contact; Reporting and Analytics; CC Analyzer/CCPulse+; Billing Data Server; Genesys Customer Experience Insights; … Web118 rows · The number of times an end user abandoned an interaction in a queue. For example, the customer hangs up before an agent answers, or the system disconnects … tate outdoor 12 x 12 foot canopyWebGenesys SMS Aggregation Service; Outbound Contact; Reporting and Analytics; CC Analyzer/CCPulse+; Billing Data Server; Genesys Customer Experience Insights; … the cabin in the clearing

"WebFrom the perspective of Genesys Cloud reports, a queue is a stand-alone entity. Therefore, even if reports configured by agent parameters, such as the Interaction Details report, include all of the agents in a queue, the totals in that report and a related queue report usually do not match exactly. " - Genesys data dictionary

Genesys data dictionary

Data dictionary of PureCloud statistic table from PCSD

WebThe GENESYS architecture was designed with an extensive public Application Programming Interface (API) in mind, providing full programmatic access to repository and project model data. The REST API enables integrations with any client capable of handling HTTP/HTTPS communications, such as a web browser or other REST APIs.

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WebGlossary and definitions for contact center, call center and customer experience terms. Define IVR, omnichannel, hosted contact center, WEM and CX. Contact Center … WebAug 28, 2024 · Genesys Cloud Developer Forum Platform API RafaelR January 20, 2024, 6:35pm #1 Hi, exists some data dictionary about the data from APIs? tim.smith January …

WebOverview A conversation record represents the activity within a conversation from an analytics perspective. A conversation can involve multiple participants such as the customer, and IVR, an ACD, or an agent. Each participant will be active in one or more communications or sessions that represent activity for a specific media type. WebGenesys Cloud calculates API usage data daily, as an aggregate of all API requests made between 00:00:00 and 23:59:59. This calculation is in accordance with the UTC time standard and in alignment with Genesys Cloud billing data. To see the API Usage report, click Admin and under Platform Usage, click API Usage.

WebMay 12, 2024 · Add to Dictionary —Add this spelling to the currently selected dictionary. Spell Checking —Turn spelling check on and off. You can also turn spelling check on … WebInformation and translations of Genesys in the most comprehensive dictionary definitions resource on the web. Login . The STANDS4 Network ...

WebDefinitions of available Queue statistics you can include in reports. Related documentation: How Reporting works Get Started with Genesys Pulse for support! Download a PDF

WebFeb 12, 2024 · Types of context data parameters. The automation dictionary uses the context data parameters that are available from the following sources: Context data from … tate outdoor furnitureWebGenesys Documentation tate oval metal framed wall mirrorWebJul 30, 2024 · A subset of an organizational data store, oriented to a specific purpose or major data subject, that may be distributed to support business needs. Genesys Info … tate outdoor modern dining chair setWebThis data dictionary includes both Predefined and Custom definitions. Index Summary Each Index is populated with data from a particular Genesys Cloud API endpoint. This will determine the data types and granularity, as well as the measures and dimensions which will be included in the index. tateossian royal exchangeWebTranslations in context of "交付和支持" in Chinese-English from Reverso Context: 携手合作，共同构建、交付和支持 Genesys 全套产品。 the cabin in glen carbon ilWebDeveloper-focused guides, tutorials, API Documentation, videos, and more for Genesys Cloud. Developer-focused guides, tutorials, API Documentation, videos, and more for Genesys Cloud . This is a really important message about something. ... Analytics & Data Management Analytics. Removed from toolbox. Analytics APIs. Loading OpenAPI … tate overnightWebJul 30, 2024 · Workforce Management Also known as WFM. Provides contact-center managers with the tools that they need to manage their workforce better. the cabin hotel yogyakarta